I.T Support across West Yorkshire
At Bextec we tailor al our I.T support plans around our customers. We carefully take note of every aspect of your present day to day computing. From the hardware being used, data storage and use, email systems and network. Using this comprehensive audit, we advise on the most robust approach to maintaining and improving on your I.T infrastructure. We ask many questions and take notes such as:
1/ Can your present p.c.s and laptops cope with the programs and tasks being asked of them?
2/ Is any server being used and if so is running smoothly?
3/ What anti-virus / firewall software is in use?
4/ Where and how is your data stored and backed up?
5/ How many staff need to use your I.T?
When all possible factors have been considered we then advise on the best way forward. This can be wide ranging or not depending on the resilience of the existing I.T infrastructure.
If any hardware upgrades are needed we will spec out the best option and either you buy it or we can deliver it and install it too.
Antivirus / firewall protection can be updated or installed.
Servers can be upgraded or installed if that solution is needed.
Back-ups and data storage can be set in place and monitored.
User access and permissions can be implemented ensuring your data is safe internally.
Many clients find our hybrid approach of I.T support works well, this includes:
a/ Initial phone support hopefully dealing with the query quickly.
b/ Remote help where one of engineers logs into your computer to fix the problem.
C/ On site visit to sort out a critical or urgent issue.
d/ monthly updates / back-ups dealt with from our West Yorkshire office.
Supporting companies across West Yorkshire for over 10 years we have the engineers to provide a comprehensive, robust and friendly service whatever you I.T needs.
Bextec. Your I.T partner in West Yorkshire.
Rawfolds Industrial Estate, Bradford Rd, Cleckheaton BD19 5LT
I.T Support West Yorkshire / website design Leeds Bradford Huddersfield